Pricing
One AI. Priced by the role.
Pick the package ALYA runs, then the tier that fits. Every tier is cumulative — each one includes everything below it. Pricing starts at AED 1,500 a month; the exact figure depends on your channels and volume, so we quote it properly rather than guessing on a page.
Pricing starts at
AED 1,500 per month
What you actually pay depends on your channels, your volume and which package you switch on. We quote a firm figure after a short conversation — no pressure, and no obligation.
Associate
The starting point. ALYA answers the questions your team gets asked over and over, and passes anything unusual straight to a person. Right for a business that wants to see this working before going further.
Quoted after a short call
Book a demo
Includes
- +A chat box on your website that answers visitors day and night
- +Answers the questions your team gets asked over and over
- +Captures the name and number of anyone worth calling back
- +Emails you the moment a serious enquiry comes in
- +A simple dashboard showing what people asked and when
Most popular
Specialist
Where most businesses settle. She now works across all your channels, replies in your customers' languages, and is connected to the systems you already use — so she can look things up rather than only repeat what she was told. She also remembers people who have contacted you before.
Quoted after a short call
Book a demo
Everything in Associate, plus
- +WhatsApp, Instagram, Facebook and Telegram all answered in one place
- +Replies in whatever language the customer wrote in
- +Remembers people who have contacted you before, so they don't repeat themselves
- +Your team can step into any conversation and take over instantly
- +Saves every enquiry into the customer system you already use
- +Full history you can search, read and export
Director
For higher volume and more responsibility. She stops only answering and starts doing: booking real appointments, checking whether someone is covered, taking documents, and knowing when a conversation needs a person rather than waiting to be asked. Includes a named account manager who keeps improving her month to month.
Quoted after a short call
Book a demo
Everything in Specialist, plus
- +Books real appointments against what is genuinely free
- +Checks whether someone is covered before promising them anything
- +Receives photos and documents — an ID, an insurance card, a picture of the problem
- +Notices when someone is upset and hands them to a person without being asked
- +Written to sound like your business rather than a generic assistant
- +A named person on our side who keeps improving her month to month
Bespoke
For when the standard tiers do not fit. Anything from training ALYA on your own historical data, to running her on your own servers, to connecting her to software that has no standard integration, to putting her behind your own brand for your own clients. Includes a dedicated engineer and agreed response times. Quoted per package after a scoping conversation.
Associate
The starting point. ALYA answers the questions your team gets asked over and over, and passes anything unusual straight to a person. Right for a business that wants to see this working before going further.
Quoted after a short call
Book a demo
Includes
- +Answers your phone line on the first ring, at any hour
- +Handles the questions people usually call to ask
- +A natural speaking voice, not a robotic menu
- +Books simple appointments into one calendar
- +Emails you a written record of every call
- +Includes a starting allowance of call minutes
Most popular
Specialist
Where most businesses settle. She now works across all your channels, replies in your customers' languages, and is connected to the systems you already use — so she can look things up rather than only repeat what she was told. She also remembers people who have contacted you before.
Quoted after a short call
Book a demo
Everything in Associate, plus
- +Works out what language the caller is speaking and answers in it
- +Handles longer conversations that branch and change direction
- +Updates your customer records automatically after every call
- +Puts the caller through to the right person when they need one
- +A larger allowance of call minutes
Director
For higher volume and more responsibility. She stops only answering and starts doing: booking real appointments, checking whether someone is covered, taking documents, and knowing when a conversation needs a person rather than waiting to be asked. Includes a named account manager who keeps improving her month to month.
Quoted after a short call
Book a demo
Everything in Specialist, plus
- +Checks your live staff schedule during the call, not a copy from last week
- +Spreads bookings across several calendars or several people
- +Records and scores calls if you need that for quality or compliance
- +A custom voice built for your brand
- +A high-volume allowance for busy phone lines
Bespoke
For when the standard tiers do not fit. Anything from training ALYA on your own historical data, to running her on your own servers, to connecting her to software that has no standard integration, to putting her behind your own brand for your own clients. Includes a dedicated engineer and agreed response times. Quoted per package after a scoping conversation.
Associate
The starting point. ALYA answers the questions your team gets asked over and over, and passes anything unusual straight to a person. Right for a business that wants to see this working before going further.
Quoted after a short call
Book a demo
Includes
- +Sorts and labels your inbox before you open it
- +Writes draft replies for you to check and send
- +Manages your calendar and sends out booking links
- +Types information from forms straight into your systems
- +Keeps your files named and filed consistently
Most popular
Specialist
Where most businesses settle. She now works across all your channels, replies in your customers' languages, and is connected to the systems you already use — so she can look things up rather than only repeat what she was told. She also remembers people who have contacted you before.
Quoted after a short call
Book a demo
Everything in Associate, plus
- +Raises your invoices on schedule
- +Chases late payments politely, so nobody has to feel awkward
- +Takes notes in meetings and pulls out who agreed to do what
- +Moves information between your apps so nothing is entered twice
- +Plans travel and puts together itineraries
Director
For higher volume and more responsibility. She stops only answering and starts doing: booking real appointments, checking whether someone is covered, taking documents, and knowing when a conversation needs a person rather than waiting to be asked. Includes a named account manager who keeps improving her month to month.
Quoted after a short call
Book a demo
Everything in Specialist, plus
- +Connects to your accounting or stock system so the numbers stay in one place
- +Watches stock levels and flags what needs reordering
- +Sorts expenses into categories and produces the same reports every month
- +Handles new-joiner paperwork and checks documents are complete
Bespoke
For when the standard tiers do not fit. Anything from training ALYA on your own historical data, to running her on your own servers, to connecting her to software that has no standard integration, to putting her behind your own brand for your own clients. Includes a dedicated engineer and agreed response times. Quoted per package after a scoping conversation.
Associate
The starting point. ALYA answers the questions your team gets asked over and over, and passes anything unusual straight to a person. Right for a business that wants to see this working before going further.
Quoted after a short call
Book a demo
Includes
- +Up to three social posts a week on your main platforms
- +Welcome emails for new customers and a regular newsletter
- +Advert wording, and outlines for articles that help people find you
Most popular
Specialist
Where most businesses settle. She now works across all your channels, replies in your customers' languages, and is connected to the systems you already use — so she can look things up rather than only repeat what she was told. She also remembers people who have contacted you before.
Quoted after a short call
Book a demo
Everything in Associate, plus
- +Replies to comments and messages on your social accounts
- +Designs the images and graphics that go with each post
- +Tests two versions of an email to see which one people open
- +Sends different messages to different groups of customers
- +Watches what your competitors are posting
- +A content plan you can see a month ahead
Director
For higher volume and more responsibility. She stops only answering and starts doing: booking real appointments, checking whether someone is covered, taking documents, and knowing when a conversation needs a person rather than waiting to be asked. Includes a named account manager who keeps improving her month to month.
Quoted after a short call
Book a demo
Everything in Specialist, plus
- +Runs all your channels together as one campaign rather than separately
- +Emails that trigger on what a customer did, not on a fixed date
- +Moves advertising budget away from what is not working, automatically
- +Finds where people drop off on your website and suggests fixes
- +A plain-language report on what actually worked
Bespoke
For when the standard tiers do not fit. Anything from training ALYA on your own historical data, to running her on your own servers, to connecting her to software that has no standard integration, to putting her behind your own brand for your own clients. Includes a dedicated engineer and agreed response times. Quoted per package after a scoping conversation.
Tiers are cumulative — each includes everything in the tier below. Every engagement has a one-off setup fee covering integration, configuration and go-live, then a monthly service fee, and you can spread the setup or pay once for the year at a lower total. Voice includes a call allowance, with usage beyond it passed through at cost. All figures in AED, excluding VAT, quoted after a short call.
Questions
Good to know.
Can I start with just one package?
Yes. Chat, Voice, Admin and Marketing each run independently. Most businesses start with the one role that is the biggest bottleneck and add others once it is working.
What is the difference between the tiers?
Tiers are cumulative. Specialist includes everything in Associate, and Director includes everything in Specialist — each step adds more capability and more autonomy. The cards above show exactly what each tier adds.
Is there a setup fee?
Yes — one per package, paid once. It covers onboarding, connecting your tools, writing ALYA's brief from your material, and testing her before she speaks to anyone. It is quoted with everything else, and there are two ways to pay: spread monthly, or once for the year at a lower total. Whichever suits your cash flow.
How long until she is actually working?
One to three weeks to build, with learning running alongside the integration rather than after it — she is absorbing your material while we wire her in. A website widget can be live in days; WhatsApp Business verification and PBX changes depend on Meta and your telecoms provider and are the usual reason a project sits at the longer end. She is genuinely useful from day one of the pilot. The weeks after that are refinement, as real conversations surface the things no preparation finds, and that is what takes her from correct to genuinely good. We would rather tell you that than promise you Friday.
What happens after the first year?
The service fee continues; the setup fee does not repeat. If you switch tier or add a package, you pay only the difference in setup for the new scope.
Can pricing be tailored to us?
That is the Bespoke tier: custom model training, private or on-premise deployment, custom API development, white-labelling, and dedicated engineering with agreed service levels. It is priced per package.
Do we need to bring our own AI provider account?
No, but you can. Some clients prefer to hold the billing relationship with the AI provider directly and give us the keys. Either arrangement works and it changes the monthly figure — tell us which you want and we will quote accordingly.
What is not included?
Third-party costs that are genuinely yours: WhatsApp Business Platform conversation charges levied by Meta, telephony minutes from your provider, and any paid media spend on the Marketing package. We pass these through at cost rather than marking them up.
Ready to put ALYA to work?
Book a demo and we will recommend the package and tier that fit where your business is today — including telling you if a cheaper tier is enough.