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RESONATEAI SOLUTIONS

One employee. Every function you need.

These are not separate AIs. They are functions of the same employee, and she is agentic: she does not just answer, she acts. Books the slot, raises the invoice, publishes the post. One brief, one set of guardrails, one place your team works from. Below are the standard functions available today: where they do not fit, she is built to: trained on your own history, run on your own infrastructure, or put behind your own brand.

01

AI Chat

Every message, on every channel, answered in seconds and booked in.

  • One shared inbox
  • Quotes your real prices
  • Hands over on request
Details below
02

AI Voice

Picks up your phone line, understands the caller, and handles the call.

  • Your existing PBX
  • Detects the language
  • Transfers to a person
Details below
03

AI Admin

Runs the inbox, the diary, the invoices and the chasing behind them.

  • Inbox triage
  • Invoices and follow-ups
  • Meeting actions
Details below
04

AI Marketing

Ships social, email, content and campaigns on a schedule that holds.

  • Posts on schedule
  • Email sequences
  • Reporting that reads
Details below
01AI Chat

Every message, in one inbox, answered in seconds.

Enquiries arrive on five different apps and get answered on none of them. ALYA brings them into a single inbox and replies immediately from your own material.

Without ALYA

Hello, I need an appointment please11:48 pm
Seen · no reply

Enquiries arrive on five apps and go unanswered on all of them.

With ALYA

Hello, I need an appointment please11:48 pm
Welcome back. What would you like to book: a full check-up, dental, or skin?

Every channel in one inbox, answered in seconds from your own price list, in whatever language it arrived in.

Watch it happen

She replies in the language it arrived in, and either way the booking lands in your diary.

A
ALYA · Al Hana MMC● online
Hello, I need an appointment please
Welcome back. What would you like to book: a full check-up, dental, or skin?Recognised from your number, so nothing is asked twice
Full check-up, tomorrow at 11am
We're open at 11:00, but nobody is on shift for the screening until 2pm. I can do 3:00pm or 4:00pm.The roster decides, not the opening hours
4pm please
Is the appointment for yourself, or for someone else?She will not book without the patient's own name
For my mother
Of course. May I have her full name, as it should appear on the file?A family booking keeps the patient's name, not the sender's
Fatima Rahman
Booked: Fatima Rahman, full screening, tomorrow 4:00pm, AED 499. She'll get a reminder on this number.Re-checked against the roster and the diary as it was written
Is it covered by our insurance?
I can't confirm cover myself. Our call centre can check it live with your insurer.She declines to guess rather than answer wrongly
Ok. Please also cancel my cleaning at 12 tomorrow
Found it: cleaning tomorrow at 12:00. Shall I cancel it?Found from your number; no reference asked for
Yes, and can someone call me about a treatment plan?
Cancelled: 12:00 is free again. And I've flagged the call-back for the team.The slot returns to your diary; any request for a person is flagged

Behind the scenes

Your diary · tomorrow
General 14–20Dental 12–20Skin 09–1509:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:0009:00asked15:00Full screeningReview09:00CleaningRoot canalFillingConsultLaser15:00
nobody on shiftalready bookedasked, not possibleALYA books

Integration

What she plugs into

She reads and writes the tools you already run.

Messaging channelsWhatsApp · Instagram · Telegram
Your websiteThe chat widget on your pages
Your team's inboxTake over any thread in a click
ALYA
Your diaryReal appointments, written in
Your staff rosterWho is on shift, and who is not
Price list & policiesThe only thing she quotes from
Contact recordsOne record per person

Where there is no ready-made connector, it gets built: your data, your infrastructure, your brand.

02AI Voice

She answers the phone, too.

The calls you miss are the enquiries you never knew you had. ALYA picks up on the first ring, on the phone system you already own.

Without ALYA

Missed callRinging… no answer

The fourth caller hears ringing and hangs up: an enquiry you never knew arrived.

With ALYA

Answered on the first ring“Al Hana MMC, this is ALYA. How can I help?”

Answered on the first ring, on the phone system you already own, at eleven at night as at eleven in the morning.

Watch it happen

The same call, in six languages: she answers in whichever one it arrives in.ALYA’s own voice: the one she answers the phone with.

AALYA00:00
ALYAAl Hana MMC, this is ALYA. How can I help?Answered on the first ring, no hold music, no voicemail
CallerHi, I'd like to see a dermatologist today at 4pm.
ALYAWelcome back. I have your file from the number you're calling from, so I won't ask for it. Let me check 4pm.Recognised from the caller ID
ALYAThe skin clinic is only on shift until 3pm today, so 4pm isn't possible. I can do 11:00 or 1:00pm.The live roster, read at the moment of the call
CallerOne o'clock works
ALYAPerfect: 1:00pm today. And is the appointment for yourself?She will not book without the patient's own name
CallerYes, for me
ALYABooked: today at 1:00pm, dermatology.Re-checked against the roster and the diary as it was written
CallerHow much is the consultation?
ALYADermatology is AED 300, and it comes off the treatment if you go ahead the same day.Quoted from your own price list; she does not guess at a price
CallerAnd is it covered by my insurance?
ALYAThat one I can't confirm, cover depends on your policy. I'm putting you through to the team who can check it with your insurer now.A person only where she genuinely cannot answer

Behind the scenes

Your diary · today
General 14–20Dental 12–20Skin 09–1509:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:0009:00Review09:00CleaningRoot canalFillingConsultLaser15:00asked11:00Dermatology
nobody on shiftalready bookedasked, not possibleALYA books
03AI Admin

The back office, handled.

The work that never appears on anyone's job description and quietly eats a day a week: the inbox, the diary, the invoices, the chasing.

Without ALYA

14 unread7:30 am
Gulf Medical SuppliesInvoice #4471 attached
Dr Anjali MenonSwapping my Thursday shift
Careline InsuranceClaim 88213 needs a procedure code
Noor Al ZaabiCan I move my Tuesday appointment?
DHA LicensingRenewal window opens 1 September
+9

Email, appointments and invoices get done late, by whoever has an hour to spare.

With ALYA

3 need you9 replies drafted · 2 filed
Dr Anjali MenonSwapping my Thursday shiftNeeds you
DHA LicensingRenewal window opens 1 SeptemberNeeds you
Careline InsurancePre-approval declined: patient 2291Needs you

Mail sorted, replies drafted, appointments handled and invoices chased: you open the laptop to three things, not fourteen.

Watch it happen

One night, unattended. You open the laptop to three things, not fourteen.

Behind the scenes

    Al Hana MMC · Back officeALYA is working00:1400:5201:2002:0502:3803:1103:4404:0204:3005:0705:3506:0206:4007:1507:1807:2107:2507:2807:3107:3407:3707:3907:41
    Inbox0123456789Replies drafted0123Needs you012Filed
    00:14Gulf Medical SuppliesInvoice #4471 attachedFiled
    00:52Dr Anjali MenonSwapping my Thursday shiftNeeds you
    01:20Careline InsuranceClaim 88213 needs a procedure codeReply drafted
    02:05Noor Al ZaabiCan I move my Tuesday appointment?Reply drafted
    02:38DHA LicensingRenewal window opens 1 SeptemberNeeds you
    03:11Bright Path LabThree results ready for collectionReply drafted
    03:44Emirates NBDAugust statement availableFiled
    04:02Rashid HassanDo you do laser on Fridays?Reply drafted
    04:30MedEquip ServiceAnnual service due on the laserReply drafted
    05:07Priya NairReceipt for my visit last weekReply drafted
    05:35Careline InsurancePre-approval declined: patient 2291Needs you
    06:02Fatima RahmanRescheduling my screeningReply drafted
    06:40Joseph AlmeidaCV: dermatology nurseReply drafted
    07:15Al Hana PharmacyStock order confirmationReply drafted
    Reply · draft
    ToRashid Hassan
    SubjectDo you do laser on Fridays?
    Morning Rashid: laser runs Sunday to Thursday, so Friday is out. Next free: Sunday 11:00 or Monday 13:00, shall I hold one?
    SendDraft saved: waiting for your send
    Inbox

    Filtered to what only you can decide

    Dr Anjali MenonShift swap: staffing is yours to approve
    DHA LicensingRenewal deadline: needs a signature
    Careline InsurancePre-approval declined: a clinical call
    Documents
    UnfiledInvoice #4471Accounts payable · AugustAugust bank statementBank recordsCV · Joseph AlmeidaRecruitment
    Accounts payable1213Bank records89Recruitment34Compliance56
    Calendar · this week
    MonTueWedThu09:0010:0011:0012:0013:0014:0015:0016:00ConsultReviewLaserFillingConsultRoot canalScreeningLaserNoor Al ZaabiNoor Al ZaabiFatima RahmanFatima Rahman
    Invoices · August
    INV-0912Careline InsuranceAED 4,200RaisedChased
    INV-0913Noor Al ZaabiAED 850RaisedChased
    INV-0871Gulf Medical SuppliesAED 6,400OverdueChased
    INV-0879Careline InsuranceAED 9,150OverdueChased
    INV-0884Rashid HassanAED 1,200OverdueChased
    13 more raised for August
    AED 26,400 outstanding, now with a date
    Meetings
    Tuesday staff meeting · 31 min, transcribed…so the laser consumables are down to two boxes.Reception can put the order in on Thursday.Careline still haven't come back on 2291.And the Eid hours need to be up before the weekend.
    Actions found
    Order laser consumablesReceptionThu
    Chase Careline on patient 2291Dr MenonWed
    Publish the Eid opening hoursMarketingtoday
    Systems
    2 diary changesyour patient recordssynced9 sent repliesWhatsApp and emailsynced18 invoicesyour accountingsynced3 documentsyour shared drivesynced
    Your morning
    07:41 · your morning
    • Open 3 replies: the other nine are sent
    • Diary updated, invoices raised and chased
    Dr Anjali MenonDHA LicensingCareline Insurance
    Fourteen messages arrived while the clinic was shut…Sorting each one: answerable, yours, or nothing to doWriting the nine routine replies in fullHolding back the three only a person should decideFiling what needs no reply, each to the place it belongsTwo patients asked to move, finding them both a slotTelling both patients, and waiting for the confirmationsRaising August, chasing what July never paidWriting up Tuesday's meeting and assigning every actionPushing each change into the system that has to hold it07:41: the brief is on your screen before you are
    Her steps
    1. 1Read what arrived
    2. 2Sort into three piles
    3. 3Draft the nine replies
    4. 4Flag the three for you
    5. 5File what needs no reply
    6. 6Move two appointments
    7. 7Confirm both patients
    8. 8Raise and chase invoices
    9. 9Write up the meeting
    10. 10Update your other systems
    11. 11Leave the 07:41 brief
    One night, unattended. You open the laptop to three things, not fourteen.
    1. 14 arrived overnight
    2. Sorted · 07:41
    3. Your morning
    07:1514 / 14
    • Gulf Medical SuppliesInvoice #4471 attached
      Filed
    • Dr Anjali MenonSwapping my Thursday shift
      Needs you
    • Careline InsuranceClaim 88213 needs a procedure code
      Reply drafted
    • Noor Al ZaabiCan I move my Tuesday appointment?
      Reply drafted
    • DHA LicensingRenewal window opens 1 September
      Needs you
    • Bright Path LabThree results ready for collection
      Reply drafted
    • Emirates NBDAugust statement available
      Filed
    • Rashid HassanDo you do laser on Fridays?
      Reply drafted
    • MedEquip ServiceAnnual service due on the laser
      Reply drafted
    • Priya NairReceipt for my visit last week
      Reply drafted
    • Careline InsurancePre-approval declined: patient 2291
      Needs you
    • Fatima RahmanRescheduling my screening
      Reply drafted
    • Joseph AlmeidaCV: dermatology nurse
      Reply drafted
    • Al Hana PharmacyStock order confirmation
      Reply drafted
    0Routine: replies drafted
    0Need you: flagged
    0Filed, nothing to do

    YOUR MORNING

    • Open 3 replies
    • Diary already updated
    • Invoices already raised
    What happened between midnight and 07:41. Fourteen messages arrived: nine were routine and already have replies waiting to be sent, two are filed, and three are yours.
    04AI Marketing

    The content calendar that never slips.

    Marketing is the first thing to fall over when the week gets busy. ALYA keeps it shipping.

    Without ALYA

    Last post 3 weeks ago
    MonTueWedThuFriSatSun

    Posting stops in the busy week, exactly the week it mattered.

    With ALYA

    Planned a month aheadWaiting for your approval
    MonTueEmailWedBlogThuAdsFriReportSatSun

    Posts, email and campaigns on a calendar you can see a month ahead, written in your own voice.

    Watch it happen

    A week of marketing, written and scheduled overnight, and not one thing published that you had not seen.

    Asked in chat and on the phone

    • “Does laser hurt?”47
    • “How many sessions?”31
    • “Is it safe in summer?”22

    Searched on Google, in your area

    • laser hair removal dubai8,100
    • dermatologist near me5,400

    Said in your reviews

    • “explained everything”12
    • “no pressure to buy”7

    Missing from the clinics nearby

    Nobody answers summer safety

    Three questions, asked 100 times between them, so that is what Monday says.

    Search termA monthRank
    laser hair removal dubai8,100#14
    dermatologist near me5,400#9
    دكتور جلدية دبي2,900#18
    teeth whitening price dubai3,600#22
    hydrafacial deira1,300#6

    3 chosen: the week is built on these

    Mon
    Tue
    EmailNewsletterSegmented by who opened the last one
    Wed
    BlogBlog draftFor your review: not published
    Thu
    AdsThree ad variantsThe weakest paused automatically
    Fri
    ReportWeekly reportPlain language: what ran, what landed

    alhanammcCarousel · 3 slides
    Does laser hurt? 1/3

    alhanammc Three things patients ask us every week about laser, answered properly, in under a minute. Swipe through, and message us if yours is not here.

    #AlHanaMMC #DubaiClinic #LaserHairRemoval #Deira

    Voice: Al Hana (warm, plain, no hard sell)

    Written to your rules, not a generic tone

    • Sayplain English and Arabic, short sentences
    • Never say“guaranteed”, “painless”, “miracle”
    • Pricesonly from your published list
    • Sign-offinvite a message, never push a booking

    Three slides · 1080 × 1080 · your brand colours

    Does laser hurt?The honest answer1/3
    How many sessions?It depends on three things2/3
    Laser in summer?Yes: with one rule3/3

    Also rendered this week: Blog hero image · 3 ad images · 1 story cover

    • No result is guaranteedChecked against every line
    • “painless” → “with numbing cream, most feel very little”Rewritten before you ever saw it
    • No before-and-after photo without written consentNone used
    • Prices match your published listAED 300 · laser, per session
    • DHA advertising permit shown on the adPermit on file

    One line rewritten, four rules passed, before it reached you.

    Held: nothing publishes until you approve

    Does laser hurt? 1/3

    Social · Monday 10:00

    Instagram carousel

    Three things patients ask us every week about laser, answered properly, in under a minute. Swipe through, and message us if yours is not here.

    InstagramFacebookTikTokGoogle Business

    Approve & scheduleRequest changes

    ✓ Approved by you · 07:12

    Every item on the calendar passes through here. ALYA writes and schedules; she does not publish.

    Instagram@alhanammc
    Does laser hurt?

    Carousel · 1:1 · Full caption · 4 hashtags

    ✓ Published
    FacebookAl Hana MMC
    Does laser hurt?

    Post · 1:1 · Full caption · no hashtags

    ✓ Published
    TikTok@alhanammc
    Does laser hurt?

    Reel · 9:16 · First line on screen · sound-off text

    ✓ Published
    Google BusinessAl Hana MMC · Deira
    Does laser hurt?

    Update · 4:3 · One sentence · Book button

    ✓ Published

    One post, four formats: each cropped and re-typeset for the platform, not the same square pushed everywhere.

    • F
      Comment · Fatima K.“How much for underarms?”
      Answered from your price list
    • M
      Comment · Mo A.“Do you have evening slots?”
      Answered, and sent the booking link
    • R
      Message · Reem S.“Can I book for Sunday 11?”
      Handed to booking: she is in the diary
    • A
      Message · Anon“I waited 40 minutes last time.”
      Flagged for you: not answered by ALYA

    Two answered, one booked, one left for a person.

    2,386 on the list

    • 812 · Opened the last newsletterSame subject line, longer read
    • 1,328 · Did not openNew subject line, sent at a different hour
    • 246 · Booked in the last 90 daysHeld back: they hear from us enough

    Queued for Tuesday 09:00: both versions

    Laser hair removal in Dubai: what to expect, and what it costs

    Built from: laser hair removal dubai · 8,100 a month · rank 14

    1. Does it hurt, honestly
    2. How many sessions, and why it varies
    3. Summer, sun and what is actually safe
    4. What it costs at Al Hana
    5. Booking and aftercare

    Draft: for your review. Not published.

    On-page, done with it

    • Meta title✓ 58 characters: fits
    • Meta description✓ 152 characters
    • Internal links✓ 3 to your laser page
    • Schema✓ FAQ + LocalBusiness
    ABook a free skin consult

    AED 210 · 2.8%

    Running
    BLaser from AED 300 a session

    AED 190 · 3.9%

    Best
    CSummer skin offer

    AED 180 · 0.9%

    Paused

    Shown to: women 25–45 · Deira, Muraqqabat, Al Rigga · English and Arabic

    ↻ Budget from C moved to B, no one had to notice

    Clinic on Al Rigga4 posts this weekAll summer laser offers
    Clinic in Al MuraqqabatNothing since SundayQuiet
    Clinic on Salahuddin2 postsPrice-led, no explanation

    The gap

    Nobody is answering “is laser safe in summer”: queued as next week's carousel

    Friday · what ran, what landed

    Instagram carousel1,240 reached · 38 saved
    Newsletter812 sent · 41% opened
    Ads2 running, 1 paused · AED 580 spent
    Blog draftWaiting on you since Wednesday
    3 enquiriescame in from the carousel
    • Carousels were saved 3× more than single images→Two carousels next week, not one
    • Tuesday 09:00 beat Thursday 16:00 by 11 points→The newsletter stays on Tuesday morning
    • Ad B won on the price angle→That angle becomes the blog headline
    • Summer safety is still unanswered anywhere→It is Monday's carousel

    Nothing here was decided by a person. Next week starts from it.

    Behind the scenes

    1. Queued
    2. Held for you
    3. Approved
    4. Published
    Mon
    Tue
    EmailNewsletterSegmented by who opened the last oneQueued
    Wed
    BlogBlog draftFor your review: not publishedQueued
    Thu
    AdsThree ad variantsThe weakest paused automaticallyQueued
    Fri
    ReportWeekly reportPlain language: what ran, what landedQueued
    • Social
    • Blog & ads
    • Email
    • Report
    Approval gateNothing publishes until you say so
    A month you can see a month ahead: social, email, blog and ads placed on the calendar. Everything queues behind an approval gate, so nothing reaches an audience before you have seen it.

    Not sure which function to switch on first?

    Most businesses start with the single biggest bottleneck. A discovery conversation is usually enough for us to tell you which one that is.

    Book an assessmentSee pricing