01
AI Chat
Every message, on every channel, answered in seconds and booked in.
- One shared inbox
- Quotes your real prices
- Hands over on request
Skill packages
One AI. Four roles.
Every package is the same assistant with a different job. One brief, one set of guardrails, one place your team works from — whichever roles you switch on.
02
AI Voice
Picks up your phone line, understands the caller, and handles the call.
- Your existing PBX
- Detects the language
- Transfers to a person
03
AI Admin
Runs the inbox, the diary, the invoices and the chasing behind them.
- Inbox triage
- Invoices and follow-ups
- Meeting actions
04
AI Marketing
Ships social, email, content and campaigns on a schedule that holds.
- Posts on schedule
- Email sequences
- Reporting that reads
Package 01 · AI Chat
Every message, in one inbox, answered in seconds.
Enquiries arrive on five different apps and get answered on none of them. ALYA brings them into a single inbox and replies immediately from your own material.
- Every channel your customers useWhatsApp — both the official Business Platform and as a linked device on the number you already run — plus Instagram Direct, Messenger, Telegram and a widget for your website.
- Answers from your materialYour services, hours, policies and official price list. If something is not on it, she says so and offers to have a person confirm.
- Books the appointmentChecks what is genuinely free, collects what is needed, and confirms — rather than sending a link and hoping.
- One click to take overStep into any thread and ALYA goes quiet on it until you hand it back.
- Remembers the customerOne contact record per person, merged across every channel they have ever messaged you on.
Hi, anything free tomorrow afternoon? And how much is the full check-up?
Yes — 2:30pm or 4:00pm are open tomorrow. The full health screening is AED 499. Shall I hold one for you?Quoted from the clinic's own price list
٤ العصر مناسب، شكراً
Perfect — 4:00pm tomorrow. Before I confirm, may I take your name and Emirates ID? I'll use them only for this booking.Replied in Arabic · consent asked before any personal data
A real exchange, retyped. She answers in seconds, at any hour.
Package 02 · AI Voice
She answers the phone, too.
The calls you miss are the enquiries you never knew you had. ALYA picks up on the first ring, on the phone system you already own.
- Your existing phone systemRegisters as an extension on a standard IP-PBX over SIP. Already running in production against a Grandstream UCM. Your number, your signage, your dial plan — unchanged.
- Understands the callerAutomatic language detection per utterance, so a caller can switch from English to Arabic mid-call and still be understood.
- Answers without the dead airShe starts speaking as soon as the first sentence is ready, so the pause feels like a person thinking rather than a system loading.
- Knows today's scheduleThe live roster is read at the moment of the call — not from a copy taken last week.
- Transfers to a personAnyone who asks for a human gets one, routed to the right extension mid-conversation.
ALYAAl Noor Medical Centre, this is ALYA. How can I help?
CallerDo you have a dermatologist available this week?
ALYALet me check today's schedule… Dr. Haddad has Wednesday at 11am and Thursday at 3pm free.Reads the live roster at the moment of the call
Callerالأربعاء أحسن
ALYAتمام، الأربعاء الساعة ١١ صباحاً. I'll send a confirmation now.Language switched mid-call — no menu, no restart
Answered on the first ring. No hold music, no voicemail.
Package 03 · AI Admin
The back office, handled.
The work that never appears on anyone's job description and quietly eats a day a week: the inbox, the diary, the invoices, the chasing.
- The inboxSorted, tagged and drafted, so your team opens a prepared reply rather than a blank one.
- The diaryCalendar management, scheduling links, and the back-and-forth of finding a slot that works.
- Invoicing and chasingInvoices raised on schedule and payment follow-ups sent without anyone having to feel awkward about it.
- MeetingsTranscribed, with the action items pulled out and assigned rather than lost in a notebook.
- Workflows across appsThe repetitive handoffs between your tools that currently depend on someone remembering.
14 messages arrived overnightYou have not looked at your phone yet
Sorted and tagged — 9 routine, 3 need you, 2 filed
Replies drafted on all 9 routine, waiting for your send
Two meetings moved; both attendees confirmed
This month's invoices raised, and last month's overdue chased
The three that need you are the only three you open.
Package 04 · AI Marketing
The content calendar that never slips.
Marketing is the first thing to fall over when the week gets busy. ALYA keeps it shipping.
- Social, on schedulePosts written, scheduled and published on your main platforms, in your voice rather than a generic one.
- Email that gets sentWelcome sequences, newsletters and follow-ups — including the ones you keep meaning to write.
- Content and SEOBlog outlines and ad copy built around what your customers actually search for.
- Segmentation and testingA/B tests and audience segments at the higher tiers, so the spend goes where it works.
- Watching the marketCompetitor monitoring and a content calendar you can see a month ahead.
MonInstagram carousel — the three questions you are asked most
TueNewsletter to your list, segmented by who opened the last one
WedBlog draft ready for your review, not published without itYou approve before anything goes out
ThuThree ad variants live, the weakest paused automatically
FriA short report in plain language — what ran, what landed
Written in your voice. Nothing publishes that you have not seen.
Not sure which role to switch on first?
Most businesses start with the single biggest bottleneck. Twenty minutes on a call is usually enough for us to tell you which one that is.